Get Your Copy: The Salon Owner’s GDPR FAQs eBook

Is getting to grips with the latest European data protection law giving you a few strands of white hair? The GDPR, which came into effect on May 25th, 2018, is an important piece of legislation; one that lies in the hands of more than one person. If some concepts within it still seem or feel … Continued

It’s Time To Celebrate The Client Experience Award 2018!

You use Phorest Salon Software. You’ve kept your salon reviews consistently high at 4/5 or above for 12 consecutive months, and have recently received the Client Experience Award 2018 in the mail! Massive congratulations! What’s next?

How To Turn A Contact Into A Salon Mentor In Just 5 Steps

A few weeks ago, our Founder and CEO Ronan Perceval wrote an article relating some of the lessons he’s learnt along his career building Phorest Salon Software. The most important takeaway was perhaps what this excerpt explains: “[…] whether it be to help you overcome different setbacks or just to plan for the future, as … Continued

Power Up For The 2019 Phorest Salon Owners Summit!

If you’re a Phorest Salon Software client, you’ll have heard the news already… Following the success of this year’s sell-out event, we are delighted to reveal exclusive details of the much anticipated 2019 Phorest Salon Owners Summit! Now in its 5th year, the Salon Owners Summit has become one of the most talked about and … Continued

Enter To Win An HP Sprocket Photo Printer & Share Memories!

When you’re already busy with the day-to-day activity of your salon, recruiting, training, marketing and upskilling yourself, it can get hard to see what else you could be doing. These monthly giveaways, they’ll always give you ideas that can help you up your customer service offerings or simply give your business the shine it deserves … Continued

May Salon Marketing Guide: Warm Weather, Weddings & More!

Wedding season and warm weather are upon us! Which means two things for your salon/spa. First, that if your clients aren’t already starting to book their holiday flights, they’re about to. Time to get them prepped for the sun before they head off. Second, those who’ll be tying the knot will start booking their hair and … Continued

Enter To Win A Wireless Phone Charger For Your Salon or Spa!

We all know that it’s no longer enough just to give a good haircut or a relaxing facial. That’s the bare minimum clients expect. In the experience economy that we live in, it’s all the extras that count. We’ve all heard that before. But we tend to forget it when the bigger day-to-day stuff keeps us busy. … Continued

The Art Of Boosting Loyalty & Rebooking Salon Clients

This week on #30Days2Grow, participants are being put to the challenge of working on two things: loyalty and rebooking salon clients. No easy feat. It requires a shift in our thinking. The question shouldn’t be “do you bring up those conversations?” but rather “how do you bring them up effectively with clients?”

25 Salon Conversation Starters To Use With New Clients

Being a stylist, therapist or hairdresser might require you to put on an extroverted persona, but that doesn’t mean you always feel at ease meeting people. That being said, your chair is a special place. A place that makes people look and feel like a million dollars. That’s as much about the experience of being … Continued